The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the SWISS BIOENERGETICS site. Product sold on this site are for personal use and not for resale. All orders placed through this website are subject to SWISS BIOENERGETICS's acceptance, in its sole discretion. This means that SWISS BIOENERGETICS may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party. SWISS BIOENERGETICS reserves the right to discontinue any program or offer.
Not Healthcare Advice
This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a physician or other healthcare professional regarding any medical or health related diagnosis or treatment options. Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site. You should consult your physician about interactions between medications you are taking and nutritional supplements. Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. You should contact the manufacturer directly for clarification as to product labelling and packaging details and recommended use. SWISS BIOENERGETICS is not liable for any information provided on this Site with regard to recommendations regarding supplements for any health purposes. SWISS BIOENERGETICS makes no guarantee or warranty with respect to any products or services sold. SWISS BIOENERGETICS is not responsible for any damages for information or services provided even if SWISS BIOENERGETICS has been advised of the possibility of damages.
Copyright, Trademarks and other Intellectual Property
We make no representation that Materials contained on the Site or that products described or offered on the Site are appropriate or available for use in jurisdictions outside the United States, or that this Agreement complies with the laws of any other country. Users of the Site outside the United States do so at their own initiative and risk and are responsible for complying with all applicable laws and regulations. You agree not to access the Site from any location or territory where its contents are illegal and that you and not us, are responsible for compliance with all applicable laws and regulations.
The confidentiality of our customers is a top priority at SWISS BIOENERGETICS. Under no circumstances will any of your personal information be shared, sold or given out to a third party other than for the exclusive purpose of order fulfilment.
What information does SWISS BIOENERGETICS collect and how is it used?
The following is required to process all orders: delivery address, invoice address, payment information and e-mail address (to receive order confirmation). We use the information you provide to respond to your requests, customize your future shopping experience, improve our site and functionality, and communicate with you. In order to fulfil orders we are required to share your details with a 3rd party responsible for warehousing and and shipping of your order. Any data that is received and used for this purpose is securely shredded by the 3rd party after a suitable period has passed after order fulfilment.
Can I remove myself from your e-mail list?
Yes, you can unsubscribe from any of our e-newsletters directly in the footer of the e-mails or you can manage your preferences under My Account.
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure once we receive it. For example, we store your personal information on computer systems located in limited access, secured facilities. SWISS BIOENERGETICS.com employees are trained and kept up-to-date on our security procedures. SWISS BIOENERGETICS takes reasonable and appropriate steps to protect your personal information from unauthorized disclosure or access.
If you opted to register with us, you established a password for your account, in which case your online account information will be protected by your password. We suggest that you do not share or disclose your password to anyone. You are responsible for the confidentiality of your account and password and are fully responsible for all activities that occur under your account and password. We suggest creating challenging passwords such as those with alphanumeric combinations.
Third Parties and Cookies
Like most retailers, as you visit our websites, we are collecting information about that visit. We collect this information to improve our delivery of information and services to you. In order to collect this information, we utilize technology from third party companies like Google. For example, we utilize Google Analytics to aid in website measurement. This software is employed to evaluate – anonymously and in aggregate about how people use the SWISS BIOENERGETICS family of websites. This software provides information about your device (e.g. computer, tablet, smartphone), the type of browser (e.g. Chrome, Safari, Firefox) and operating system (e.g. Windows, Macintosh, Android, iOS). We gather this information to make sure the websites are optimized based on the technologies the majority of people are using to access our websites. Part of this technology utilizes internet “cookies.” Cookies are stored on your hard drive in the form of a text file. Most cookies are “session cookies” meaning that are automatically deleted when you close your browser. Other cookies are called “persistent” because they do not expire. Typically, these cookies allow us to provide targeting information about products and pricing. However, you can easily remove them by following the directions in your browsers help file.
Refund / Cancellation Policy
Customer Satisfaction is our Absolute #1 Priority We pride ourselves on our service and product quality. We hope that every customer will be completely satisfied with his or her purchase, however, we realise that returns are sometimes necessary. If you are dissatisfied with your product for any reason within the first 30 days of purchase, you may return it for a full refund. You will simply need to provide your order number, e-mail address associated with your order and a brief description of the problem. We will then contact you with a Return Products Authorisation (RPA) code. Please Note: We cannot accept returned merchandise without an RPA code. Credit card refunds may take a full billing cycle for the refund to appear on your statement. Postage for returned merchandise is the responsibility of the customer, however, we will refund the original postage and packing costs and there are never any restocking fees.