Delivery Information

Order Processing

• We get your orders ready within 1-2 working days, so excluding weekends and public holidays. 
• We prioritize the shipping of priority and expedited orders.
• Once your order is successfully placed, you'll find a confirmation email with all the details in your inbox. If you can't find it, it might be in your spam folder. 
• Please remember, once your package is on its way, we're unable to make any changes.
• Please take a moment to double-check the shipping address you've given us. We want your order to find its way to you without a hitch. If an error in the address prevents delivery, we'll refund your original order (excluding the shipping fee), and you can easily place your order again.

Please note: Sometimes, our shipping partners might experience delays that are out of our control. We truly appreciate your understanding and patience in such situations.